How to Follow Up on a Quotation Without Being Pushy

Many quotes are lost not because the client said no, but because nobody followed up. A short, respectful follow-up keeps your quote visible and gives the client a chance to ask questions.

Timing

First check-in two to three working days after sending
Second, a week later, with something useful such as an answer to a likely question
A final note near the quote's validity date

What to say

Keep it short and make it easy to reply. For example: 'Hi, I wanted to check that the quotation reached you and whether you have any questions on the scope or pricing. Happy to adjust the scope if the budget is a concern.'

Add value instead of pressure

If you can, include a clarification, a sample of similar work or an option at a different scope. Avoid artificial urgency; clients notice it.

Respect a no

If the client declines or asks you to stop, thank them and close the loop. Stopping politely protects your reputation and leaves the door open for later work.

Track it

Note the date you sent each quote and the next follow-up date. A simple sheet is enough if you check it every day.

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General information, not legal, tax or financial advice. Confirm GST and legal wording with a qualified professional. Updated 2026-10-10.